Catchgate Primary School
Blackett Street
Catchgate
Stanley
County Durham
DH9 8LX

Telephone: 01207 234252
Fax/Telephone: 01207 237918

School opens to pupils from 8.00 a.m. for breakfast club and phonelines are open from this time.  Clubs and afterschool care finishes at 4.00 p.m. Admin staff finish their working day at 4.00 p.m.  As such, calls to school may not be answered after this time.

The school day starts at 8:20am and finishes at 3:00pm for EYFS and KS1 and 3:05pm for KS2. This equates to at least 32.5 hours per week of formal education. 

Telephone calls throughout the day will be answered by Mrs Nicola Bambridge, School Business Manager and Mrs Danielle Stoker, Administrative Officer.  They deal with information requests from parents, carers, members of the public and other agencies - they will direct your request to the relevant member of staff.

Should you need to speak to the SENDCO, you can request to speak to Mrs Hillary on the above telephone number. 

Should you wish to have any information from our website as a paper copy please complete the form on the contact details page or phone school and we will happily print copies for you free of charge. 

We will also endeavour to provide information in a different language where we can.

Complaints

In the unlikely event that you should have a complaint to make about us, please contact school by either calling the number above and making an appointment to speak to us or by completing the contact form below. 

For more detailed guidance to see our complaints policy, please click on the below link: